FREQUENTLY ASKED QUESTIONS

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How do I choose the right size?

Each product page includes a detailed Size Guide. If you’re between sizes, we recommend sizing up for a relaxed fit.

Do you deliver across Pakistan?

Yes, we offer nationwide delivery across Pakistan.

How long does delivery take?

Orders are typically delivered within 3–5 working days, depending on your city and location.

What payment methods do you accept?

We accept Cash on Delivery (COD) and online payments via debit/credit cards and selected digital wallets.

Can I return or exchange an item?

Yes, exchanges are available within 7 days of delivery, provided the item is unused, unwashed, and in original condition.
(Return policies may vary by collection.)

How do I care for AltRow garments?

Care instructions are provided on each product page and garment label. We recommend gentle washing to preserve fabric quality.

Will sold-out items be restocked?

Some pieces are restocked, while limited collections may not return. You can sign up for Back in Stock alerts.

How can I contact AltRow?

You can reach us via WhatsApp, email, or through the Contact Us page on our website.

 What is AltRow’s return policy?

We offer exchanges within 7 days of delivery for items that are unused, unwashed, and in original condition with tags intact.

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