TERMS AND CONDITIONS
General:
Alt Row is a fashion brand designed and manufactured in Pakistan. We reserve the right to update, modify, or change these terms at any time without prior notice.
By using this website, you confirm that:
- You are at least 18 years old or using the website under parental supervision.
- The information you provide is accurate and complete.
- You will not misuse the website or engage in fraudulent activity.
Products & Availability:
All products are subject to availability.
We aim to display product colors, details, and sizing as accurately as possible. However, slight variations may occur due to lighting, screen settings, or production batches.
Alt Row reserves the right to:
- Limit quantities per order
- Discontinue products without notice
- Refuse or cancel orders if necessary
Pricing & Payments:
All prices are listed in PKR unless stated otherwise.
We reserve the right to change pricing at any time without notice.
Accepted payment methods may include:
- Debit/Credit Cards
- Bank Transfer
- Cash on Delivery (COD)
- Digital Wallets
Orders will only be processed after payment confirmation where applicable.
Shipping & Delivery:
Delivery timelines are estimates and may vary based on location, public holidays, weather conditions, or courier delays.
Alt Row is not responsible for delays caused by third-party courier services.
Customers are responsible for providing accurate shipping information. Incorrect details may result in delays or failed deliveries.
Cash on Delivery (COD):
For Cash on Delivery orders, customers may be required to pay the delivery fee in advance.
Failure to accept a confirmed COD order may result in restrictions on future purchases.
Returns & Exchanges:
We currently offer exchanges on eligible items within a specified timeframe after delivery.
Items must:
- Be unworn and unused
- Include original tags and packaging
- Not be damaged, washed, or altered
Sale items, accessories, undergarments, or limited-release products may not be eligible for exchange or return.
Shipping costs for exchanges may apply.
Intellectual Property:
All website content including:
- Logos
- Graphics
- Photography
- Videos
- Designs
- Text
- Campaign assets
Are the property of Alt Row and may not be copied, reproduced, or used without written permission.
Limitation of Liability:
Alt Row shall not be liable for:
- Indirect or incidental damages
- Website interruptions
- Technical issues
- Losses caused by misuse of products or services
Use of this website is at your own risk.
Privacy:
Your personal information is handled in accordance with our Privacy Policy.